Related Topic
For shipping related questions, please contact your carriers directly.
Customer Service
Contact us to learn more about CargoSmart's solutions, register, sign up for product training, or receive product assistance.
 
E-mail and Phone Support: Available 24/7, including holidays

Live Chat Support: Available to current customers signed in to My CargoSmart Center, Monday 7:30AM – Saturday 12:00PM Hong Kong Time (HKT)

Languages: English, Mandarin, and Cantonese
 
Contact Numbers by Location:
Asia
China
support.cn@cargosmart.com
Toll Free (China Netcom - CNC):
+10-800-852-1204
Toll Free (China Telcom - CT):
+10-800-152-1204
Direct: +86-756-363-3033

Hong Kong
support.hkg@cargosmart.com
Direct: +852-2833-3131

Japan
support.jpn@cargosmart.com
Direct: +81-3-3493-2972

Other Asian Countries
support.sgp@cargosmart.com
Direct: +852-2233-8932
Local Singapore only, toll free:
1800-2360-488
Europe
United Kingdom
support.uk@cargosmart.com
Direct: +44-(0)2380-510516

Eastern & Western Europe
support.eu@cargosmart.com
Direct: +49-421-16329-0
 
 
U.S.A. & Canada
support@cargosmart.com
Toll Free: +1-877-541-6625 ext.1
Direct: +1-408-325-7600 ext.1