Related Topic For shipping related questions, please contact your carriers directly. Customer Service Contact us to learn more about CargoSmart's solutions, register, sign up for product training, or receive product assistance.   E-mail and Phone Support: Available 24/7, including holidays Live Chat Support: Available to current customers signed in to My CargoSmart Center, Monday 7:30AM – Saturday 12:00PM Hong Kong Time (HKT) Languages: English, Mandarin, and Cantonese   Contact Numbers by Location: Asia China support.cn@cargosmart.com Toll Free (China Netcom - CNC): +10-800-852-1204 Toll Free (China Telcom - CT): +10-800-152-1204 Direct: +86-756-363-3033 Hong Kong support.hkg@cargosmart.com Direct: +852-2833-3131 Japan support.jpn@cargosmart.com Direct: +81-3-3493-2972 Other Asian Countries support.sgp@cargosmart.com Direct: +852-2233-8932 Local Singapore only, toll free: 1800-2360-488 Europe United Kingdom support.uk@cargosmart.com Direct: +44-(0)2380-510516 Eastern & Western Europe support.eu@cargosmart.com Direct: +49-421-16329-0     U.S.A. & Canada support@cargosmart.com Toll Free: +1-877-541-6625 ext.1 Direct: +1-408-325-7600 ext.1