Customer Success
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Learn how CargoSmart's NVOCC solutions can help your business go green
Solutions for NVOCCs
Non-Vessel Operating Common Carriers (NVOCCs) seek to deliver high quality service for their customers, while keeping operations costs low and productivity high. NVOCCs use CargoSmart's visibility, shipment execution, supply chain collaboration
and trade compliance to provide value-added services, improve customer service and operations, and make better business decisions. CargoSmart's NVOCC solutions are designed to help you:

Offer Sophisticated Online Tools for Customers
  • Increase visibility for your customers to shipments by container, purchase order, house B/L, or master B/L number for FCL and LCL containers
  • Facilitate collaboration with customers through online documentation sharing
  • Be seen as a technology leader with branded, sophisticated and interactive sailing schedules, cargo tracking, bookings, document management, ISF (10+2) filing, EEI (AES) filing, and reports functionality
Improve Customer Service, Streamline Operations, and Lower Costs
  • Allow customers to manage shipments online 24x7
  • Alert customers when shipment changes occur
  • Improve data sharing and reduce communication costs between offices
    and agents
  • Save customs filing costs and penalties from late submissions
  • Reduce operating costs by automating customized sailing schedules and reports for customers
Make Strategic Business Decisions
  • Analyze and optimize shipment routes by ports and carriers with performance reports
  • Spot shipment delays quickly with reports based on changes to expected times of departures and arrivals
  • Ensure that you are meeting minimum quantity commitments for ocean carriers with shipment allocation reports