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| Satellite Logistics Group, Inc. |
| "We are very impressed with the short amount of time it takes to make repetitive bookings and receive instant online booking confirmations through CargoSmart. CargoSmart saves our export group time and improves data accuracy, letting us focus on providing better service for our customers." |
| - Don Lane, Vice-President, Satellite Logistics Group |
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Summary
Satellite Logistics Group, a full-service logistics provider to the beverage industry, uses CargoSmart's Booking as a complementary in-house system to make its booking process faster and more accurate.
Background
Satellite Logistics Group (http://www.slg.com/) is a wholly-owned subsidiary of S&S Traffic Management. Its core competencies include distribution, transportation, KEGSPEDITER®, and international freight forwarding / NVOCC services. The company operates in nine strategically located facilities throughout the United States: Boston, New York, Baltimore, Charleston, Miami, Houston, Chicago, Long Beach, and Oakland.
The KEGSPEDITER® service is a controlled process for the retrieval and return of empty beer kegs from U.S. wholesale beverage distributors back to their respective breweries, both domestic and international. Returning high volumes of empty kegs with ocean carriers from the U.S. to Europe, Satellite Logistics Group needs a solution that speeds up the booking process and ensures accuracy to operate efficiently and provide quality services for its clients.
CargoSmart Solution
Satellite Logistics Group's export group uses CargoSmart's Sailing Schedule, Booking, and Shipment Detail modules. As a complementary in-house system, CargoSmart provides the following benefits for Satellite Logistics Group:
Time savings. CargoSmart's powerful Booking feature saves Satellite Logistics Group time by letting its export group make bookings online rather than on the phone, use customized booking templates, and receive instant booking confirmations online. CargoSmart's Booking feature improves Satellite Logistics Groups' efficiencies.??
Improved data accuracy. CargoSmart's booking templates help Satellite Logistics Group minimize data entry errors for repetitive bookings. Additionally, with the time saved by making online bookings, Satellite Logistics Group makes sure shipment data is accurate.
With the integration of CargoSmart into its business processes, the export team at Satellite Logistics Group operates at maximum efficiency and offers a superior level of customer service. |
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