Press Releases
CargoSmart Raises the Bar for Measuring Carrier Reliability
Sailing schedule reliability application empowers shippers and logistics service providers to optimize carrier selection

November 8, 2011 — CargoSmart Limited, a leading Software as a Service (SaaS) global shipping and logistics solutions provider, today announced that it has launched Schedule Reliability, the industry’s first interactive sailing schedule reliability application. The new business intelligence solution helps shippers and logistics service providers measure ocean carriers’ schedule reliability and select the carriers that best fit their supply chain needs. Schedule Reliability is available online and through downloadable reports. Carrier reliability data is also available on the latest version of CargoSmart’s sailing schedule application for the iPhone®.

CargoSmart’s online schedule reliability reports enable customers to measure carriers’ performance. The Apex Group, a top three Non-Vessel Operating Common Carrier (NVOCC) for the transpacific trade to the United States, manages contracts with 16 ocean carriers. “CargoSmart’s interactive analysis tools let us review carriers’ reliability on our key routes,” said Kevin Bulger, vice president of operations, Apex Maritime. “The on-time performance reports will help us monitor and enhance the service we provide to our customers.”

Shippers and logistics service providers are facing frequent vessel schedule changes due to increased slow steaming, shifting port coverage, vessel diversions, and service changes. Contract holders want to measure carriers’ performance so that they can select the best carriers and routes to meet their business needs. They also rely on accurate schedule data and comprehensive analysis tools to make informed decisions for their supply chain planning. CargoSmart provides carrier schedule performance reports with extensive, high-quality data, covering over 14,000 vessels and 800 ports, for customers to optimize their carrier selection.

Customers can measure their carriers’ performance through CargoSmart’s on-demand platform rather than waiting for static reports. “The online reports provide up-to-date analysis that enable customers to adjust their transportation planning to reduce the risk of costly shipment delays,” said Kim Le, director of CargoSmart North America. CargoSmart’s schedule reliability application lets customers view carriers’ overall on-time performance based on their punctuality. Customers can drill down to view the details by service, port, or port pair according to their business needs. Quarterly reports are available for customers to review the trend of on-time reliability.

Customers can also access schedule reliability information through CargoSmart’s sailing schedule application for the iPhone. The iPhone application provides sailing schedules from over 20 ocean carriers. Customers conveniently review schedule performance by port to determine the most reliable schedules from their mobile devices.

Schedule Reliability helps customers select the carriers that best fit their business needs and prepare for their carrier contract bidding processes. CargoSmart also provides a full carrier contract management solution that lets customers manage ocean contracts online, save time searching for and comparing contracted rates, and optimize bookings to lower transportation costs. CargoSmart’s advanced solutions provide customers with an integrated platform for efficient supply chain management.

About The Apex Group
The Apex Group ( is a Non-Vessel Operating Common Carrier (NVOCC) based in South San Francisco, California. Founded in 1990, Apex has offices throughout Asia, North America, and Europe. Apex is a top three NVOCC in the transpacific trade to the United States. Apex prides itself in having leading information technology systems among NVOCCs.

About CargoSmart
CargoSmart Limited ( is a Software as a Service (SaaS) global shipping and logistics solutions provider, with advanced visibility and exception management, that enables shippers, consignees, and logistics service providers to keep cargo moving and delivered on time. Through online tools and integration services, CargoSmart customers can plan, process, and monitor the critical path of multiple-carrier shipments and communicate in-depth, timely information to key supply chain associates. CargoSmart launched its services in October 2000 and has helped over 22,000 customers lower transportation management costs, streamline operations, and reduce the risk of late shipments.

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