Customer Fulfillment

The Customer Fulfillment team helps large shippers, consignees, logistics service providers, and NVOCCs use CargoSmart's solutions to their maximum advantage and make better business decisions. Our experienced team members help you understand your product options and configure solutions to meet your organization's unique business needs.

The Customer Fulfillment team also provides integration consulting and multiple-carrier data services for customers using CargoSmart’s standard messaging formats. Experienced and knowledgeable, the team follows a defined implementation process to manage integration projects and help identify solutions.

From the review of the initial requirements to the solution implementation and rollout, a dedicated project team will:

  • Review customers' processes to recommend and determine the most cost effective solution approach
  • Manage the implementation process to ensure the solution meets customers’ expectations and customers experience value from the solution
  • Act as solution partner by working closely with customers to manage new requirements and changes according to their ongoing business needs

If you are interested in CargoSmart’s solutions, please contact or refer to the Contact Us page for local contacts.