Related Topics Read about our 24-hour rule solutions Read more about our member ocean carriers Read more about CargoSmart's solutions Resources Service Providers Truckers, customs house brokers, warehouse workers, and distribution center workers all need timely, accurate shipment information to meet customers' needs. If you are a service provider who is not a party on the bill of lading, then any party who is on the bill of lading can establish a relationship with you through CargoSmart to allow you to have visibility to the shipment information you need. To start using CargoSmart, contact the party on the bill of lading and request that their CargoSmart administrator add you to their account through Relationship Manager. Learn more about how CargoSmart's service provider solutions can help you: Import and Export Functions Arrival Notice Cargo Tracking Vessel Tracking North America Rail Tracing Shipment Detail Milestone Notifications Exception Alerts Reports   Shipment Sharing Functions Relationship Manager Shipment Filtering   Ocean carriers Ocean carriers connect to CargoSmart for their customers as member and participating carriers to save costs, increase efficiencies, and enhance customer service levels. Member carriers – Member carriers join CargoSmart to allow their customers to manage their shipments through CargoSmart as a parallel channel for customer service. Carriers pay for their customers' connectivity. CargoSmart provides carriers with a full-service support team, training tools, an extranet Web site, and an online customer service application. The application allows member carriers to run reports, set up online booking, shipping instructions, and reports templates, and monitor shipments and documentation for their customers who use CargoSmart to provide additional customer service for their customers. Participating carriers – Participating carriers connect to CargoSmart for their customers to manage their shipments through CargoSmart. Customers pay for the connectivity.