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| Herbalife International |
| "CargoSmart helps us streamline our export management processes. In fact, the turnaround time, from making a bill of lading approval or correction to having it in hand, often happens in less than an hour." |
| - Gina Glover, Manager Export Operations and Compliance, Herbalife |
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Summary
Herbalife, based in Southern California, develops and distributes weight-management, nutritional, and personal-care products. The company makes its documentation management process faster and easier by managing its bills of ladings online with CargoSmart.
Background
Herbalife (www.herbalife.com) ships its cargo from dozens of manufacturing sites around the world to its distribution centers in more than 50 countries. Herbalife's transportation department used to wait for hard copies of bills of lading to arrive in the mail or by courier before sending the documentation to colleagues at the destination distribution centers around the world. To save time, Herbalife wanted an online, end-to-end export management solution.
CargoSmart Solution
In addition to using CargoSmart's Sailing Schedule, Booking, Shipping Instructions, and Cargo Tracking features, Herbalife uses CargoSmart's Bill of Lading Document Manager to meet its export management needs. Bill of Lading Document Manager lets Herbalife review, request changes, accept, print, and distribute bills of lading, all online. The key advantages for Herbalife are:
Fast turnaround. Herbalife likes reviewing drafts, requesting changes to drafts and originals, and accepting final versions, quickly, online. As soon as they receive an e-mail confirmation from CargoSmart, Herbalife prints the original bill of lading. The turnaround time, from making a bill of lading approval or correction to having it in hand, often happens in less than an hour.
Improved collaboration. CargoSmart helps Herbalife collaborate with its carriers and other specified parties by using electronic bills of lading rather than using hard copies. Herbalife speeds up its paperwork process by printing an extra copy of the bill of lading and using it as an invoice for its prepaid shipments. |
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