Challenge: High Quality, Efficient Service
Sino Connections Logistics Inc. (www.sinoconnections.com) is an international freight company providing seafreight and airfreight services to its clients. Sino Connections started its business in Hong Kong in 1998 and now has nine branch offices in South East Asia and China.

Sino Connections was looking to expand its online services so that its customers could access high-quality data related to their shipments. At the same time, the company spent a lot of time compiling and updating sailing schedules and tracking cargo for its customers through direct phone calls to carriers or by checking carriers’ websites one-by-one. Sino Connections sought a solution that would elevate its brand, improve services for its customers, and save internal operations resources.

Solution: Intelligent Shipment Management System
CargoSmart’s private label solution enables Sino Connections to provide branded, online tools for its customers while streamlining its in-house operations. From the Sino Connections’ website, customers easily look up the latest sailing schedules and track cargo for multiple carriers, anytime.

Results: Enhanced Brand Competitiveness
CargoSmart’s private label solution helps Sino Connections provide value-added services to its customers and save internal operations resources. Sino Connections experiences the following benefits:

• Offer unparalleled customer service and branded solutions to increase market competitiveness
• Improved operational efficiency managing multiple carriers’ sailing schedules through one online channel
• Monitor shipments with ease with online cargo tracking