Customer Service
CargoSmart offers around-the-clock support for all customers by live chat, e-mail, and phone in English and Chinese. Our customer service team is available to:

  • Answer product questions
  • Register new customers
  • Provide customers with information resources and product training
  • Help customers set up functions such as booking, shipping instructions, and report templates
  • Closely monitor and investigate production issues
  • Provide 24/7 production support
To reach CargoSmart support, please contact:

Customer Service

For local support numbers, please refer to the Contact Us page.